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Welcome to the City of Watertown (MA) Department of Public Works website. We hope you find the information presented here useful. The Public Works Department is involved in activities relating to planning, designing, operating, maintaining, and managing public ways and infrastructure, the maintenance of park lands, open space, public grounds and buildings, town cemeteries, water distribution systems, sewer and drain collection systems, and the collection and disposal of solid waste and recycling. The department also maintains municipal motor equipment and the Town’s street tree inventory.

Call 617-972-6420 for the 24-hour citizen concern hotline for all of your non-emergency questions or concerns. Your call will be returned as soon as possible. Citizens are reminded to phone 911 in the case of an immediate emergency requiring the response of a police, fire, or ambulance.

We are located at 124 Orchard Street, Watertown, MA 02472 and our office hours are Mon-Fri 8:30 AM-5:00 PM