Watertown Connector Shuttle

The Watertown Connector (WATConnector) is a convenient, environmentally-friendly all-electric shuttle service with two weekday routes serving the Arsenal Street and Pleasant Street corridors. If you live, work or are visiting Watertown, WATConnector is a great way of getting around!

Welcome aboard! Through the leadership of Watertown City Council and City Manager, and as identified in the City’s goals, plans, and studies, the Arsenal Street Shuttle Route recently became fully open and accessible to the public (it had previously been a private service). The Pleasant Street Shuttle Route has been public for a few years now and was our first foray into providing emission-free electric service to the public. WATConnector is an initiative of and managed by the City of Watertown and the Watertown Transportation Management Association (WTMA). Learn more on the WTMA at www.watertowntma.org. We have selected Circuit as our shuttle operator.

For any questions, comments, or suggestions for improvement, please contact Senior Transportation Planner Zeke Mermell, at zmermell@watertown-ma.gov or 617-972-6417 ext 15125. If you have questions or comments on the ride itself, the lost and found, using the app, etc., please contact WTMA Executive Director Sophia Galimore at director@watertowntma.org, 781-404-5008, or www.watertowntma.org.

Both routes, listed below, connect Watertown riders with Harvard Square in Cambridge during peak morning and evening commute hours, with stops varying by route. Cyclists are welcome – we have a bike rack in the front of every shuttle vehicle!

Get Your Ticket to Ride: Fast. Easy. Convenient:

The service is available to the public for $1 each way, with a $10 minimum purchase through the “Ride Circuit” app. Don't have a smartphone, or don’t want to use yours to purchase your ticket?

Tickets are available at the City Clerk’s office in Watertown City Hall (149 Main St, lower level) for $1 ride programmed onto each ticket. There is a $5 minimum purchase at the Clerk’s Office.

Service is FREE for residents and employees of WTMA and other partners. Don’t know if your building is a WTMA member? See list below. If you don’t see your building below, want yours to participate? Reach out to us at director@watertowntma.org.

Service is FREE for residents and employees of WTMA and other partners. Don’t know if your building is a WTMA member? See list below. If you don’t see your building below, want yours to participate? Reach out to us at director@watertowntma.org.

WATConnector 2026/2027 Holidays Schedule: No Shuttle Service During These Holidays Only:

Arsenal Street Shuttle Route: Newly Opened to the Public!

Both routes are fully open to the public.

Arsenal St Corporate Route operates every 15 minutes, with service open to the public running from Harvard Square into Watertown in the morning. Service runs from Watertown into Harvard Square in the afternoon. All stops are open to the public:

Corporate Shuttle Schedule

Arsenal St Residential Route operates every 30 minutes, with service open to the public running from Watertown into Harvard Square in the morning and service running from Harvard Square into Watertown in the afternoon. All stops are open to the public:

Residential Shuttle Schedule

Pleasant Street Shuttle Service

The Pleasant St Shuttle runs every 30 minutes, in both directions to and from Harvard Square, in both the morning and evening. All stops are open to the public:

Pleasant Street Shuttle Schedule

Using the Ride Circuit App

Here is how you can buy a ticket and board via the Ride Circuit app. Please contact us with any questions.

Download App Instructions & FAQs

1. Download the Ride Circuit app

2. Create an account.

3. Select Watertown as your location

4. Tap Buy tickets to purchase your ride

OR

Have a voucher code? Select Redeem voucher

5. If buying tickets, make your selections and complete the payment process . .

OR

. . . If redeeming a voucher, enter your code and complete the process

6. Find your ticket in your Circuit wallet

7. Hop aboard and show it to your driver!